Consumer FAQ
- How it works?
- Enter the restaurant's web address or find it by zip code.
- Add food items to your shopping cart.
- Click on "View details" button to manage your shopping cart, for example, you can add special instruction for each item.
- If the restaurant has online order option enabled, click on "Checkout" to continue. Otherwise, you can print out your shopping cart.
- For online order, you can choose either pick up or delivery.
- Then pick a time for today or tomorrow.
- Review and submit your order. For some orders, you may be prompted to submit your payment. If not, you should pay the restaurant or the the delivery guy directly.
- We will send your order information to the restaurant. If your order is for delivery, it'll be sent to your address. Otherwise, you should bring your receipt to pick it up.
- What if you have problem with your order?
You should contact restaurant directly to resolve the issue.
- What if you did not receive your order?
Please contact restaurant directly to resolve the issue. If you still have question, email us.
- How do I cancel order?
You can cancel the order only if the order has not yet been prepared. Pelase call restaurant to confirm and cancel.
- Can I place an order for a different date other than today and tomorrow?
No, but you can always call the restaurant to make a new arrangement.